One very important piece of information they provide through one of these videos is that taxpayers can do their federal tax returns for free using tax software provided by companies in the Free File Alliance. Taxpayers in AL, AZ, AR, GA, ID, IA, KY, MI, MN, MO, MS, NY, ND, NC, OK, OR, RI, SC, VT, VA, WV can file their state tax returns for free as well. (Source).
If taxpayers do not have access to a computer, they can call 1- 800-829-1040 through relay service to get assistance with tax filing. For face to face assistance, taxpayers can contact their local IRS office (more info here).
Here is a video with some tips on what taxpayers should do if they do not receive their W2.
Here’s another video that has information on IRS’s iPhone and Android app (IRS2Go) to check refund status, and get other useful tax information.
To see all the IRS ASL videos with captions, please go to their Youtube channel here.